Privacy

PRIVACY AND SECURITY

The Mule lifestyle is a lot of fun, but we take your privacy seriously. If you’ve got a few minutes, have a read of our policy. If you’ve got any questions, or if you feel we’re not doing as we say we’re doing, get in touch at 833-827-5706 or via email at support@mulecarry.com.

INFORMATION COLLECTION, USE, AND SHARING

We’re the sole owners of the information we collect on this site. Rest assured: we only collect information that you voluntarily give us via email or other direct contact from you. We’ll not sell or rent this information to anyone, ever.

We’ll use your information to respond to you regarding the reason you contacted us. We’ll never share your information with any third party outside of our organization, other than to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you by email to tell you about specials, new products or services, or changes to this privacy policy.

COOKIES

Like many companies, we use cookies. Not the edible kind by the way; cookies are small files that a site transfers to your hard drive (with your permission) that enables the site to recognize your browser and remember certain information. For instance, we use cookies to remember and process the items in your shopping cart. They’re also used to help us understand your preferences based on how you use the site, which ultimately enables us to provide you with a better service. Cookie data offers us information about site traffic and interactions so that we can offer better site experiences and tools in the future.

In relation to cookies, we may work with third-party service providers to assist us in better understanding our site visitors. They’re not permitted to use the information we’ve collected except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies altogether. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your chosen browser’s Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient, and some of our services won’t function properly. However, you can still place orders over the telephone by contacting customer service.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contact from us at any time. You can do the following by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

SECURITY

We take every precaution to protect your information, so when you submit any kind of sensitive information via the website, your information is protected both on- and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.